Home buyers and sellers don’t do what you do every day.
They will be looking for suggestions from you regarding a mortgage, insurance, repairs, etc.
It’s important that you vet out a great support team by interviewing them and building relationships with those people you are confident will get the job done.
When it comes to closing a real estate transaction, successful real estate agents never go it alone.
So, who are the 7 people who should be on your team?
Mortgage Loan Officer & Staff
- Not only is it important to find a loan officer who will pre-qualify your clients, it’s important that you get to know the processor and closer. Interview them and ask about hours available. Turnaround times. Loan programs. What kind of service you expect when working with them.
- Home inspections can make or break a deal. Having a home inspector that is extremely thorough is important, but it’s also important that they are personable, patient and can explain things in plain language if there are questions.
- While you have no control over who performs the mortgage appraisal, it’s a good idea to cultivate a friendship with an appraiser if you have general questions about a listing that you are about to sign. For example, if the home is located near high-tension wires, you could ask how it affects the value of the home. This could help you price the home accordingly.
- Not all sellers are keen on the idea of having their home staged before it’s been listed. Find a home stager who will provide different “levels” of advice — from a few tips to a massive overhaul. Another person to add to this list might be a “De-Clutter Coach”. Most homes have too much clutter, and that might be all it takes to make the home more presentable.
- Many clients will already have an insurance agent that they work with, but consider recommending them to an “independent” insurance agent to compare prices and shop for the best coverage. Also ask how quickly they can obtain an insurance policy in case the buyer forgets to shop before the closing.
Escrow Officer/Title Rep
- Interview other agents to determine who they would recommend as an escrow agent. Find out how many transactions the escrow agent has closed and the variety of loans, cash deals, trade equities they have handled. A great escrow agent can help you get the deal closed.
General Contractor/Repair People
- These are the hardest people to find to join your referral team. A general contractor. Plumbing, heating, electrical experts. Make sure they have been in business for a long time. Make sure they are licensed. They are busy, so make sure that they will respond to your requests within a certain timeframe. Ask for referrals.
Who you recommend reflects directly on you and the way you conduct your business. It’s not always about what you know, but WHO you know.
Have their business cards available to hand out to buyers and sellers. And consider having a backup person in case they are too busy or on vacation.